About Us

Turnkey Consulting is an independent risk and security consultancy that brings together people, protection, and performance to help organisations achieve Digital Enterprise Resilience. For more than 20 years, Turnkey has enabled the world’s leading companies to understand and optimise their risk and security landscape through assessment-based road mapping, organisational empowerment, and expert application of market-leading technologies. Turnkey is headquartered in London with offices across Asia, Australia, Europe, and North America.

The Opportunity

People are at the heart of everything we do. We are looking for a confident and experienced HR Generalist who enjoys the variety of a hands-on role and is excited by the opportunity to shape and influence the people agenda within a growing business.

This is a standalone position, meaning you will be the dedicated People professional for the UK business and the trusted advisor to employees, managers and senior leaders. You will take ownership of the full employee lifecycle, from recruitment and onboarding through to employee relations, reward, engagement, payroll and offboarding, ensuring a positive and consistent employee experience at every stage.

Alongside delivering operational excellence, you will play a key role in championing and embedding our culture, helping to create an environment where our people can thrive and where our values are reflected in everything we do. You will lead employee engagement initiatives, support our people managers, and act as an ambassador for Turnkey's values across the business.You will also have the opportunity to support global recruitment and people initiatives, providing exposure beyond the UK and allowing you to contribute to our wider people strategy.

This could be an excellent next step for an experienced People Partner or HR Business Partner looking to move into a broader role with greater ownership and autonomy. However, applicants must already have strong end-to-end HR generalist experience and be confident managing a wide range of people matters independently. Success in this role will require someone who is comfortable operating as the sole HR professional, balancing strategic thinking with hands-on delivery in a fast-paced professional services environment.

Expectations of the Role

The role will involve, but is not limited to, the following areas of responsibility:

HR Business Partnering
• Be the point of contact for all HR queries from managers and employees
• Support managers with employee relations matters, including performance, absence, disciplinaries and grievances, providing clear, practical guidance
• Lead and support the performance management cycle, including goal setting, reviews, calibration and development planning
• Partner with leaders on reward and recognition, including salary reviews, bonus processes and promoting a culture of appreciation aligned to company values
• Coach and support managers to build their confidence in handling people matters day-to-day
• Review, update and maintain HR policies in line with current legislation and best practice
• Keep up to date with employment law to ensure the business remains compliant and consistent

Recruitment & Talent
• Manage end-to-end recruitment for all vacancies, including permanent hires, contractors and the annual Analyst Programme, ensuring compliance with IR35 where applicable
• Proactively source candidates using tools such as LinkedIn Recruiter and maintain an active talent pipeline
• Support global recruitment activity and international hiring as required
• Promote Turnkey's employer brand through candidate engagement and market presence
• Ensure an exceptional candidate experience throughout the recruitment process

HR Operations & Employee Lifecycle
• Manage all HR administration, including contracts, onboarding, changes to terms, payroll preparation and offboarding
• Coordinate onboarding to ensure a positive and engaging experience for new starters
• Maintain accurate employee records within PeopleHR and ensure data integrity for reporting purposes
• Produce people data and reporting to support business decision-making
• Plan and coordinate social events, wellbeing initiatives and employee engagement activities

Culture, Engagement & People Initiatives
• Act as a culture champion, helping to create and maintain a positive, inclusive and high-performing workplace culture
• Drive employee engagement initiatives that support wellbeing, recognition and retention
• Use HR data and metrics to identify trends and proactively address people risks
• Lead or support HR projects and business-driven initiatives as the business continues to grow
• Contribute to global people programmes where your coordination and input will add value

Who Are We Looking For?

We are looking for someone who is genuinely excited by the opportunity to own and lead the people agenda within a growing consultancy. As the sole HR professional in the UK business, you will need to be comfortable working independently whilst building strong relationships across all levels of the organisation.

You will be:
• An experienced HR professional with strong generalist knowledge across the full employee lifecycle
• A proactive self-starter who takes ownership and gets things done without close supervision
• A passionate culture champion who understands the impact a strong employee experience has on business success
• Confident and professional, with a genuine respect for confidentiality
• Organised and detail-oriented, able to manage competing priorities calmly and effectively
• Adaptable and resilient in a fast-paced, changing environment
• A strong communicator with the confidence to influence, challenge and build credibility with senior stakeholders
• Collaborative by nature whilst being fully capable of working independently day-to-day
• Solutions-focused when dealing with sensitive or complex people matters
• Comfortable balancing strategic thinking with hands-on operational delivery

Skills & Experience
The following will be particularly relevant:
• Significant HR generalist experience across the full employee lifecycle, with the ability to manage people matters independently from end to end
• Previous experience as a People Partner, HR Business Partner or similar role, with the desire and capability to step into a broader standalone HR position
• CIPD Level 5 qualified (or equivalent) with a solid working knowledge of UK employment law and upcoming legislative changes
• Hands-on experience managing employee relations cases from start to finish and running end-to-end recruitment campaigns
• Demonstrable experience driving employee engagement, culture initiatives and people-focused programmes
• Experience supporting managers and leaders across a range of people-related matters
• Familiarity with HR systems and tools; experience of PeopleHR and LinkedIn Recruiter would be advantageous
• Exposure to global recruitment or cross-regional working would be beneficial
• Strong influencing skills and the confidence to challenge constructively when required
• Experience supporting organisational change, growth or transformation initiatives is desirable
• Experience within a consultancy, professional services or similarly fast-paced environment would be advantageous

Why Join Turnkey?
• Take full ownership of the UK People function with genuine autonomy and influence
• Opportunity to step into a broader HR leadership role whilst developing your experience and impact
• Gain exposure to both UK and global people activities
• Work closely with senior stakeholders and decision-makers across the business
• Play a key role in shaping culture, engagement and the employee experience
• Enjoy a varied and rewarding workload where no two days are the same
• Be part of a friendly, collaborative and growing consultancy business

Salary
Up to £70,000 depending on a combination of factors including level of experience and expertise, in addition to an OTE bonus.

Benefits
• Pension: Employees will be automatically enrolled into our workplace pension scheme on joining
• Holiday Entitlement: 25 days annual leave plus all statutory bank and public holidays in England and Wales
• Private Medical Insurance: Employees will be enrolled onto the company BUPA healthcare scheme
• Insurances: Life Insurance and Critical Illness cover are provided to all employees
• Carbon Offset: Employees are enrolled onto the company carbon offset scheme, which is committed to offsetting at least 50% of employee personal carbon emissions. All employees are entitled to £40 worth of carbon credits each year, offsetting up to 7 tonnes of carbon, with options available to increase this amount

Location
Based in our London office with hybrid working.